This topic contains 5 replies, has 2 voices, and was last updated by Vinu 8 months, 1 week ago.
June 3, 2016 at 1:14 PM #2412
I have not been getting points on my bounty app at places where I used to get points earlier since first week of April.
June 3, 2016 at 1:28 PM #2413
Dear user, we could not fetch and verify your details using your name alone. Please upgrade your app if you have been on version 4.2.4 we have fixed the bugs related to check-ins in the new version. If you still face the problems, please chat with using in-app chat we will be online to help you between 10 am to 07 pm from Monday to Friday.
July 19, 2016 at 2:34 PM #2488
I applied for Women Sling Bag, I have not received the product due to insufficient address, Please send me product on below mentioned address.
#Address: Brisa Technologies Pvt. Ltd., # 90, 27th Main, HSR Layout, Sector I, Bangalore – 560102, Opp. HSR Layout Police Station. My Mobile Number is 8147781138.
August 16, 2016 at 5:20 PM #2506
I guess there is a background service issue with Xiami phone.You need to make sure BG services are on for bounty app from your phone. Also try the bell option within the app that also has worked for me.
August 18, 2016 at 2:51 PM #2511
When you do not get a check in, click the manual bell icon at the top right. Then you may get points directly otherwise you will get a bill upload option. When you upload the bill make sure the place name, time and date are visible.
August 18, 2016 at 2:55 PM #2512
All the answers are correct.. Go in this order to troubleshoot
1. Make sure you are on their latest app. This upgrade has helped me in the past
2. If you have a Xiaomi or Letv Le X507 model, there are known problems..You need to explicitly make sure background services are running
3. For some models I have heard turning on GPS works
4. If nothing works try clicking the manual bell and upload a bill
Hope this helps