yesterday one of our staff was at The Moghul’s restaurant in HSR layout and he had 2 unique experiences from people.
1. One of the folks was a group of friends who ate and when told about MeDine concept, said oh! is it like a payback for food ? My colleague answered – It is so much more and by the way do you get rewards for eating here at this restaurant through anyone else ? The customer said no and wanted to learn how to get rewards and how to redeem them- focus being on how easy one can earn reward points for eating just twice in their favourite restaurant in a month , do nothing yet gain a free movie voucher through MeDine rewards in a month.
2. The other customer was regular parcel/pick-up/takeaway customer of MeDine and The Moghul’s HSR layout – he was surprised that he could preorder through MeDine and gain rewards for everything. Most interesting from his standpoint was that he loved specific food (Tandoori Murgh Kabab) and wanted to spread the word about that to other foodies. So, he explored the app a bit and found out how to rate and review dishes and was happy that he could do that . We told them he would earn points too for the same. The customer was delighted as he realized that he already had more than 255 points and he could potentially go out for a movie free through his rewards.
Towards many more delighted customers..